Course curriculum

    1. Introduction

      FREE PREVIEW

    2. How Do you Define Conflict

    3. Why We Need De-escalation Training

    4. Common Causes of Conflict

    5. Avoiding a Blowout

    6. What Makes You Tick?

    7. What Ticks You Off?

    8. Having Self-Control is Key!

    9. Do You Know that Anger Blocks?

    10. Common Mistakes

    11. Conclusion

About this course

  • $15.99
  • 11 lessons
  • 0 hours of video content

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